I've finally given up on this restaurant. After loyally using them for takeaway and eat in meals for over 2 years, I have repeatedly forgiven them for forgetting to include the seaweed in my delivered order. But tonight after more times than I care to remember of paying for a mixed starter and having something missing, we yet again have no seaweed and the bottle of diet coke we've paid for was also conveniently missed out of the order. Upon phoning them to discuss the missing items, we were promised a redelivery of said items within 5 minutes. Some 20 minutes later, a sullen delivery person turns up at the door and hands over a stone cold plastic pot of seaweed and the bottle of diet coke without so much as an apology. Clear some seats Yumi Yumi, you are so so so so much better. The Hong Kong has become complacent and slapdash since changing hands. The new people obviously thought they could hold on to the loyal customer base by cutting corners and ripping people off. No more.
By myleesa at 22:54 on 09/09/12
Hong Kong Chinese Restaurant based in St Neots offers beautiful Chinese food at great prices.
Hong Kong Chinese Restaurant is situated at 1...
I've finally given up on this restaurant. After loyally using them for takeaway and eat in meals for over 2 years, I have repeatedly forgiven them for forgetting to include the seaweed in my delivered order. But tonight after more times than I care to remember of paying for a mixed starter and having something missing, we yet again have no seaweed and the bottle of diet coke we've paid for was also conveniently missed out of the order. Upon phoning them to discuss the missing items, we were promised a redelivery of said items within 5 minutes. Some 20 minutes later, a sullen delivery person turns up at the door and hands over a stone cold plastic pot of seaweed and the bottle of diet coke without so much as an apology. Clear some seats Yumi Yumi, you are so so so so much better. The Hong Kong has become complacent and slapdash since changing hands. The new people obviously thought they could hold on to the loyal customer base by cutting corners and ripping people off. No more.
The Hong Kong restaurant was lovely when I went for a meal there. I had only used it as a take away before this which is why I thought to try the restaurant. The only downside was that when I went there was a big group of us, there was also another large party booked for the same time so ther service was a bit slow but the foo dmade up for that.